A five-year-old beginner is scared before a chairlift ride. Which of Maslow's needs should be addressed first?

• A. Safety and security
• B. Esteem needs
• C. Belonging needs
• D. Physiological needs

Answer: (A)

In this situation, the priority is safety and security. Maslow’s hierarchy places safety after basic physiological needs and before social belonging and self-esteem, so a frightened child needs to feel protected and in control before anything else. Practical steps include calmly explaining what will happen, keeping the child within arm’s reach, providing close supervision, and ensuring the chairlift and equipment are secure. When the child feels physically safe and emotionally reassured, the fear subsides enough for them to engage with the ride and, gradually, with the experience. Physiological needs are fundamental, but the immediate hurdle here is creating a sense of safety so the child can proceed.