What is the fifth step in the problem-solving process described for working with parents?

• A. Follow up
• B. Explore situation
• C. Define problem
• D. Develop course of action

Answer: (A)

Monitoring progress and ensuring accountability is the fifth step in the problem-solving process when working with parents. After exploring the situation, defining the problem, and developing a course of action (and implementing it), the follow-up step focuses on checking how things are going, gathering feedback from parents, and determining if any adjustments are needed. This stage keeps communication open, confirms that goals are being met, and helps sustain improvements. The other steps are earlier stages—exploring the situation gathers context, defining the problem clarifies the issue, and developing a course of action creates the plan—so they occur before the follow-up phase.