Which action should be included in a crisis plan?

• A. Have a crisis plan
• B. Ignore signs of rising tension
• C. Increase tempo of instruction
• D. Increase distance and shouting

Answer: (A)

Having a plan in place for crisis situations is essential. A crisis plan provides clear, pre-determined steps for prevention, de-escalation, and safe response, which helps staff act calmly and consistently when tension rises. This readiness reduces risk, guides who to contact for help, and supports a quick return to baseline safety for everyone involved.

Ignoring rising tension or letting the situation escalate by increasing instruction tempo or shouting would only heighten arousal and risk, making de-escalation harder and increasing the chance of harm. A plan, by contrast, emphasizes structure, communication, and safety, which are the foundation of effective crisis management.